The Finnish Student Health Service (FSHS) provides healthcare for you while you study at Tampere University. FSHS services are available for students who are studying for a Bachelor’s or Master’s degree and have enrolled as present, and to those exchange students who have joined the student union. TREY cooperates with the FSHS on a regular basis and has representatives in the Board of Directors and health working group of FSHS Tampere. You can always turn to the student union’s specialists in social welfare affairs if you have any questions or problems.

The FSHS Tampere units are:

Making an appointment

You can make an appointment at FSHS online or by phone. Before you can make an appointment at FSHS, your need for treatment will be assessed either by a phone call or in the chat service in Self. When your need for treatment has been assessed, you can make an appointment either over the phone or in Self when you have received an appointment ticket.

You can cancel your appointment in the online service or by phone, but please do this early enough! FSHS charges a penalty fee for no-show.

The health care fee

You must pay the FSHS health care fee each year together with the student union’s membership fee. The FSHS fee cannot be paid separately. Most FSHS services are free of charge to students who have paid the health care fee. Some services, such as dentist’s appointments, specialist services, some medical statements and missed appointments that have not been cancelled in time are subject to an additional fee. More information about fees is available on the FSHS website.

The electronic health survey Sätky

FSHS invites all first-year students to a health examination that consists of an electronic health survey and a personal health discussion when necessary. The health survey is sent to all first-year students by email, and it includes questions about general health and dental care as well as issues that affect those.

A FSHS employee will read your answers and send you a response with a personalised assessment of your health. If necessary, you will be requested to book an appointment at FSHS for a closer examination.

Answering the survey does not take much time, but it is very important. Please answer the survey without delay!

Self

Self is a FSHS online service that allows you to, for example, manage your appointments, use the chat service and fill patient history forms before your appointment. Instructions on how to use the Self service are here.

When FSHS is closed

Municipal health centres provide acute medical care when FSHS is closed. These services are subject to normal health centre fees. If you need acute medical care when the health centres are closed, contact TAYS First Aid Unit Acuta in Tampere.

Changes to FSHS services

There will be changes to FSHS services with the national health and social services reform: there will be no more service fees, but the yearly health care fee will be higher. At the same time, FSHS will also start providing services to students of universities of applied sciences.

You can contact TREY’s specialists in social welfare affairs for more information about the reform.