The Finnish Student Health Service (FSHS) provides healthcare for you while you study at Tampere University. FSHS services are available for students who are studying for a Bachelor’s or Master’s degree and have enrolled as present, and to those exchange students who have joined the student union. TREY cooperates with the FSHS on a regular basis and has representatives in the Board of Directors and health working group of FSHS Tampere. You can always turn to the student union’s specialists in social welfare affairs if you have any questions or problems.
The FSHS Tampere units are:
Kalevantie health centre. Address: Kalevantie 3, 33014 Tampereen yliopisto (next to Linna building).
Hervanta health centre. Address: Korkeakoulunkatu 6, 33720 Tampere (in Konetalo).
Making an appointment
You can make an appointment at FSHS online or by phone. Before you can make an appointment at FSHS, your need for treatment will be assessed either by a phone call or in the chat service in Self. When your need for treatment has been assessed, you can make an appointment either over the phone or in Self when you have received an appointment ticket.
You can cancel your appointment in the online service or by phone, but please do this early enough! FSHS charges a penalty fee for no-show.
The health care fee
You must pay the FSHS health care fee each year together with the student union’s membership fee. The FSHS fee cannot be paid separately. Most FSHS services are free of charge to students who have paid the health care fee. Some services, such as dentist’s appointments, specialist services, some medical statements and missed appointments that have not been cancelled in time are subject to an additional fee. More information about fees is available on the FSHS website.
The electronic health survey Sätky
FSHS invites all first-year students to a health examination that consists of an electronic health survey and a personal health discussion when necessary. The health survey is sent to all first-year students by email, and it includes questions about general health and dental care as well as issues that affect those.
A FSHS employee will read your answers and send you a response with a personalised assessment of your health. If necessary, you will be requested to book an appointment at FSHS for a closer examination.
Answering the survey does not take much time, but it is very important. Please answer the survey without delay!
Self is a FSHS online service that allows you to, for example, manage your appointments, use the chat service and fill patient history forms before your appointment. Instructions on how to use the Self service are here.
When FSHS is closed
Municipal health centres provide acute medical care when FSHS is closed. These services are subject to normal health centre fees. If you need acute medical care when the health centres are closed, contact TAYS First Aid Unit Acuta in Tampere.
Starting 1 January 2021, the Finnish Student Health Service (FSHS) will provide student healthcare services for all higher education students. A healthcare fee for higher education students is paid to Kela.
Students who are entitled to use the services of FSHS are students who have registered as attending and who are completing
- a bachelor’s or master’s level degree earned in a university of applied sciences
- a bachelor’s or master’s level university degree.
Exchange students, students in open university and students in tailor-made, customer-specific training programmes are not entitled to use the services of FSHS.
Information on student healthcare services is available on the website of the Finnish Student Health Service (YTHS) here.
Healthcare fee for students in higher education starting 1 January 2021
Starting in 2021, students who are entitled to use the services of FSHS will pay a healthcare fee to Kela. No bill will be sent on the healthcare fee, and thus the student has to pay the fee on his or her own initiative.
Kela will begin to collect the healthcare fee in the spring term of 2021. The healthcare fee can be paid via Kela’s e-service starting in December 2020. University students pay the healthcare fee for the autumn term 2020 to their student union.
Up-to-date information on the healthcare fee for higher education students and payment of the fee is available on Kela’s website here.