This page contains frequently asked questions. If this page does not answer your question, contact help@trey.fi.

What is a student union?

The student union of Tampere, TREY, is a joint advocate and service provider for all 18,000 Tampere University students. All 18,000 of us form the student union. According to the Universities Act, the student union’s duties are to act as a link between its members and to promote their societal, social and intellectual aspirations.

All of TREY’s activity is guided by the student union’s core message We students. We students promote the interests of students, act in diverse and versatile associations, produce services for our members and use them and are a community.

How can I be a part of and affect the student union’s activity?

The student union is not just its employees and the Executive Board: all of us 18,000 university students of Tampere form the student union – TREY. The student’s status, well-being and communality are in the centre of all activity. In TREY, everyone has the possibility to influence in various bodies, and you can read more about them in the subpage participate.

Where can I find TREY’s office?

TREY’s office is in the main building of the Hervanta campus in Korkeakoulunkatu 10, 33720 Tampere. In addition, the student union has service offices at the Hervanta campus, in the 2nd floor of the main building, and in the main building of the city centre campus in room E241 (after Alakuppila and the arc wall on the left, on the 2nd floor of E-building)

Can I get the annual registration sticker for my student card from another student union’s service office?

You can get the registration sticker from any other student union service office, not including the service office of the Student Union of the University of Helsinki (HYY). Collecting the sticker from another office costs five euros. Before collecting the sticker, you have to pay TREY’s membership fee and contact the office staff. TREY’s office requires your name and student number. You can deliver the information via email to help@trey.fi.

I have paid the FSHS fee to two student unions, how can I get one payment back?

Students that have already paid the FSHS fee with one of the student unions’ fees can apply for a refund by the last weekday of September. If you only need a refund for the spring semester fee, you must apply by the last week day of January. You can get the application form from the registrar’s office. You must also provide proof of the paid FSHS fee for both student unions. Apply for the refund from the student union that you paid last, so make note already when paying, that the payments should be done on separate days, so the order of payment can be verified.

Can I still use my TTYY or Tamy student card, or do I have to order a new one?

You can continue to use your old student card to prove your student status. However, the TTYY and Tamy student cards use another form of providing access to university facilities – the TTYY card’s functions are limited to the Hervanta campus’ doors; the Tamy card is limited to the city centre and Kauppi campuses.  If you are satisfied with the access rights of your current card, you do not need to order a new card.

I am a new student, when can I order my student card?

You can order the student card after you have paid the student union membership fee and the information of your right to study has been updated in the university’s student data register. New students’ information in the student data register will be updated within the beginning of the semester (1 August), after which students can order the student card. This is usually possible after a couple of days to the beginning of the semester.

I am a new student, when can I start using the Pivo mobile student card?

You can start using the mobile student card after you have paid the student union membership fee and the information of your right to study has been updated in the university’s student data register. New students’ information in the student data register will be updated within the beginning of the semester (1st of August), after which students can order the student card and start using the mobile student card. This is usually possible after a couple of days to the beginning of the semester.

Can another person come pick up the annual registration sticker for me?

Yes, but they must have your student card with them. We do not provide individual, unattached stickers.

I study at the Kauppi campus or at the city centre campus. Why can’t I order the student card even though I have enrolled as attending and I have paid the student union membership fee?

The on-demand system collects the information of students of the city centre and Kauppi campuses from the HAKA system. The information is updated from 1 August, but transferring big data takes time. It is advisable to try to order the student card a couple of days after the semester has begun.