Corona FAQ (updated on 24 November)

The changes due to the corona virus affect students’ everyday lives considerably, and we have collected answers to frequently asked questions on this page. We will update more questions and answers when we get more information. We recommend you to follow the university’s emails and updates on the intranet. Read more about the university community’s recovery plan on Intra here.

The student union is here to support the students during this state of emergency. If you have any questions not listed here, don’t hesitate to contact laura.kaipia@trey.fi or TG: @treylaura.

TREY

Are TREY’s service offices open?

Can I reserve vans/Domus-club or other member services?

  • You can reserve a van, the rentals and key pick-ups are managed by TTMK.
  • Domus-club or Hotelli Torni can’t be reserved, as we abide by the government instructions to close club facilities.
  • Other rental services for members are not available from 18 March to 13 May.

Is the TREY office working?

  •  Yes. TREY’s staff and board members are working normally and available. You can find the contact information here.

University guidelines

Where can I find more information on the university’s guidelines about the coronavirus?

  • You should follow the university’s notices on the intranet. You can also find up-to-date information on this page.

How do I submit my application for extension during this spring?

In the spring semester 2020, submit the application ‘Extension to Complete the Degree’ by e-mail to your faculty/degree program. Read more on Intra.

How will the semester 2020-2021 take place?

  • When the first period of the autumn semester begins, Tampere Universities will switch to mainly remote learning, meaning that students will only attend essential classes (such as laboratory classes, small group teaching sessions, or student support sessions) in person in campus locations. Lectures will primarily be delivered remotely.
  • When new students start their studies, classes may be held virtually or on campus as decided by degree programme staff or programme staff as long as the safety precautions and restrictions on gatherings are followed. The faculties and degree programme staff will welcome new students to the campuses in a safe and appropriate manner. Read more on Intra.
    • As for the second period in the autumn semester, more guidelines will be issued later when the scale of the coronavirus outbreak, potential risks and the effects of the restrictions are assessed.

  • Update 16.6. Student access rights will be reactivated on 3 August to allow students to access the premises on weekdays between 7:30 and 16:00.
  • Update 21.10. Throughout the 2021 spring semester, teaching will continue to be delivered primarily remotely as in the 2020 autumn semester. Students will only attend essential classes (such as laboratory classes, small group teaching sessions, or student support sessions) in person in campus locations. For more information visit intra here.

University premises

Face mask recommendation

  • The pandemic group of Pirkanmaa has decided in it’s meeting on 6 October that the face mask recommendation will extend to universities. Tampere University and TAMK instruct wearing a face mask at all times when on campus. Read more on the face mask recommendation on Intra.
  • Update 16.11. Cloth face masks distributed to university students can be picked up from campuses on November 16-28, 2020.The University has ordered 12 000 masks in total. The masks are primarily meant for those students, whose studies demand presence at the campus.Hervanta campus, lobby of Kampusareena, 1st floor

    Mon-Fri 7.30 am to 6 pm

    Kauppi campus, lobby of Arvo2

    Mon-Fri 7.30 am to 6 pm

    City center campus, main lobby of Main bulding

    Mon-Fri 7.30 am to 6 pm and Sat 8 am to 3 pm

    There are 2 individually wrapped cloth face masks per student.

    Take the separate instructions with you and read it carefully.

Will the 24/7 access facilities remain open?

  • No. All university premises are closed for the whole spring semester. Spring semester ends 31 July.

What do the campur restrictions mean for association rooms?

  •  No. You can’t access the campuses during the time that they are closed. All university premises are closed for the whole spring semester. Spring semester ends 31 July.
    • Update May 13: Beginning from 14.5. access to university campuses may be granted by separate agreement for purposes such as collection of degree certificates or the taking of electronic exams.
    • Update June 1: If association actives need to visit university premises during this time, it can be done by calling the info desk of the university’s main building.
    • Update autumn 2020: To minimise the risk of infection, the campus buildings will remain closed to external persons. Staff, students, and persons with a resource agreement who have a key card will be able to access the campus premises with their key card. Read more on Intra.

Is it possible for students to book facilities at the university in the Autumn?

  • It is possible to book facilities as long as safety instructions are followed. Meetings of more than two hours are not recommended. The maximum number of people is fifty.

When and how are the university doors open?

  • The university front doors are closed as of 18 March. All university premises are closed for the whole spring semester. Spring semester ends 31 July.
  • Update 16.6. Student access rights will be reactivated on 3 August to allow students to access the premises on weekdays between 7:30 and 16:00. Staff and students will be able to access the premises with their key card. All doors to the campus buildings will remain closed to external persons in autumn 2020.
  • Update autumn 2020: Teaching will be primarily delivered remotely, as in the 1st period, for the duration of the autumn semester until 31 December 2020. Students will only attend essential classes (such as laboratory classes, small group teaching sessions, or student support sessions) in person in campus locations. Read more on Intra.

How will the university being closed affect laboratory courses and the organising of mandatory laboratory work?

  • The laboratory studies that are mandatory or necessary for graduation are provided alternative ways for completion as much as possible. At the moment, actions that secure graduation in the spring are highlighted and special arrangements are developed. Some of the laboratory studies are bound to be postponed to the autumn or possibly to the summer. We don’t know yet about the situation after Easter, but we are finding out whether it’s still possible to provide some courses at the end of the spring.
  • Update 8.6. When the first period of the autumn semester begins, Tampere Universities will switch to mainly remote learning, meaning that students will only attend essential classes (such as laboratory classes, small group teaching sessions, or student support sessions) in person in campus locations. Lectures will primarily be delivered remotely.
  • Update 21.10. Throughout the 2021 spring semester, teaching will continue to be delivered primarily remotely as in the 2020 autumn semester. Students will only attend essential classes (such as laboratory classes, small group teaching sessions, or student support sessions) in person in campus locations.

When will the gyms open?

Events

What will happen to autumn’s events?

  • As of 24.11. The gathering restriction is 10 persons until 15 December.

Enrolments

I would like to study more remotely. Can I enrol for other universities’ open courses? Are the courses subject to fees?

  • All universities provide all degree students with their open course offerings for spring and summer 2020. All the provided courses are free of charge and you can participate in them with a remote connection. Different faculties and fields provide studies. The course offerings are in accordance with the faculties’ curriculums. Remember that students are responsible for the recognition of prior learning themselves in their own university for the studies they have completed in open universities. Read more from the university’s intranet update. The national selection of free open university courses are compiled hereRecognition of prior learning in Tampere University

Will there be more options than usual for summer studies?

Maturity tests

In some fields, the maturity test needs to be done in April to complete a degree according to the old curriculum. How will the corona situation affect this?

  • The university is preparing guidelines that determine that a summary of your thesis would suffice as a maturity test. This policy will be used both in Bachelor’s and Master’s degrees. More information on this will be provided later.
  • Update on 20 March: More information about maturity tests on the University’s page here.

How will maturity tests be organised?

  • More information on maturity tests will be provided later.

 Exams

Are the university’s exam rooms open?

  • Taking examinations on Tampere University campuses will not be possible during the spring semester. The assessment of student performance will be carried out by putting in place alternative arrangements. Course-specific information will be provided by teachers. Information about examinations at TAMK will be provided separately.
  • Update 13.5. Beginning from 14.5. the restrictions that apply to the completion of electronic exams in EXAM facilities will be lifted partially. Safety precautions must be followed when taking electronic exams.
  • Update 16.6. The EXAM venues will be fully reopened on 3 August. Students will be able to complete electronic examinations on weekdays between 08:00 and 20:00. Exam takers must leave the building immediately after their examination ends (no later than 20:00). Exam visits (meaning a student from another higher education institution attends an exam in the premises of Tampere Universities) will also be possible in designated facilities and at specific times. The users of the EXAM venues must observe heightened safety and hygiene practices to ensure the safe use of the facilities. Read more on the university’s website.
  • Update 13.11. The EXAM venues will be open to students during the times when their access rights are activated. In addition, the EXAM venues located on the Hervanta campus and in the Main building, Pinni A and Arvo will be open on Sundays and mid-week public holidays in December.

What should I do if an exam is postponed or it’s unclear how exams are arranged?

  • The university’s guideline is that exams shouldn’t be postponed into the future, but studies are assessed with alternative methods. The faculties’ staff is attempting to secure the chance to complete courses as far as possible. If nevertheless the completion methods present considerable challenges and exams are postponed, contact the teacher responsible for the course. You might also want to contact the vice dean for education in your faculty and the student union.

What will happen to centralised general exams?

  • Taking examinations on Tampere University campuses will not be possible during spring semester. The assessment of student performance will be carried out by putting in place alternative arrangements. Course-specific information will be provided by teachers. Information about examinations at TAMK will be provided separately.
  • Faculty working groups are currently reflecting on this issue and attempting to provide different options. After the university premises are opened again, they will attempt to organise exams at an increased pace, so that in addition to current Tuesday–Thursday exam days, some exams would be held on Mondays and Fridays.

Will there be changes to the study assessment schedules?

  • Some faculties have provided special instructions for study assessment that give more time for assessment to the teachers. The university is preparing general guidelines on the matter.
  • Update on 18 March: A few faculties have given the teaching staff more time for study assessments on a decision from the dean. Not all faculties have done this because as a general rule, they will try to stick to the assessment times determined in the Degree Regulations. The assessment times attempt to take into consideration the migration of information systems happening in the summer and the time limits for study assessments caused by it.

If a teacher won’t agree to be flexible on completion options, what should I do?

  • As a general rule, teachers determine completion options, but in exceptional situations, there should be completion options that can be done remotely.

Exchange studies

How will I get the study credits that I can’t get due to the cancellation of exchange studies?

  • Instructions on your own degree programme’s spring studies are provided by the study coordinator/academic officer. Remember to notify Kela if your mobility period was cancelled, so that you can cancel the financial aid meant for your exchange period and get back the financial aid that belongs to you.

I’m an exchange student in Finland. Do I need to suspend my exchange and return home?

  • The university recommends everyone to return to their home countries immediately. However, you can finish your studies at Tampere University remotely. You should also read the university’s instructions for exchange students who are leaving or staying: https://www.tuni.fi/studentsguide/handbook/uni?page=8948 Please note that the Greater Helsinki area is closed at the moment and authorities are monitoring all traffic to Helsinki. To get to the airport, you need to show your plane ticket to the authorities.

I’m an exchange student abroad. Do I need to suspend my exchange and return home?

  • We recommend you to return home immediately. However, please note that many flights have now been cancelled due to the epidemic. Make sure that your flights get you all the way to Finland. Everyone who returns from abroad must also be in quarantine for two weeks from the return date.

I have suspended my exchange studies abroad and returned to Finland. Do I need to return the grant I received?

  • As a general rule, grants don’t have to be returned if you can show that you have used it. Hold on to all receipts from the expenses you have from e.g. renting a flat, travelling and overnight stays.

Is it possible to go to exchange in the autumn semester 2020?

  • Exchanges for autumn 2020 are cancelled because of the pandemic. More information can be found from the university’s Intra.

Library

Update 13.11. The most update-to-date information can be found on the website of the library. Below, you can find the questions relating to last Spring.

Will the university libraries open now that other libraries are opening too?

  • No. The Government’s guidelines for the operation of libraries do not apply to university libraries, but university libraries operate as part of their own community in accordance with the university’s guidelines. As announced earlier, the campuses will remain closed to students for the duration of the spring semester. When the premises are closed, the university libraries also remain closed. Read more on the university libraries here.
  • Update May 13: Pick-up points are to be opened at the other branches of university’s library.

How can I access library materials if I need them e.g. for my thesis and the library is closed?

  • In order to ensure a smooth course of studies, access to printed course literature is guaranteed to all students of Tampere Universities regardless of the closure of the premises, so that the customer can order the course book they require using this form. The book can be picked up in the Hervanta Kampusareena 1st floor short-loan room, Linna-building in the city centre or TAMK main campus, from where the customer must pick up and loan the material as self-service. Once the reserved material is retrievable, the customer will receive the standard email notification. (Library bulletin)

The library is closing, will my loans expire?

  • The due dates of all loans will be postponed to Wednesday 27 May 2020. Likewise, the date of picking up the reservations will be moved to the same time. The due dates of the loans will start to appear in Andor with a slight delay. There is no need to return the material to the library during the state of emergency. (Library bulletin)

IT

I don’t have a computer; can I borrow one somewhere?

  • The University has a number of laptops available for the students to loan if their own device is i.e. broken. Students must agree on the pick-up of loan devices in advance with the IT HelpdeskLaptops that are available for loan to students can be collected from the Hervanta campus, the city centre campus and the TAMK main campus. As the number of laptops is limited, they can only be borrowed by students who urgently need them. Please send an inquiry about the availability of loan devices to the IT Helpdesk in advance (it-helpdesk@tuni.fi). Read more in intra here.

How will those courses be completed that require softwares available only in university computers?

  • Students should contact the head of study services of the relevant faculty. The head of study services are the contact persons of the faculty-specific response teams. (Tarja Lehto for students of medicine) Different faculties have different softwares and different practices.
  • Update on 18 March: The faculties that have these kinds of studies are pondering providing alternative assignments. They are also discussing with the software providers the possibility of adding the licenses to students’ own computer. The faculties’ staff is still working on this and they will inform students when there’s more information.

Extension to the duration of studies

If my studies are delayed due to corona, how will it affect applying for an extension?

  • Reasons for delays that are due to the state of emergency caused by coronavirus will be considered in the processing of extension applications. For the time being, we are still waiting for more information and university guidelines on the issue.

Income

Kela will inform about other exceptions and changes later. TREY recommends using Kela’s e-services during the pandemic. You can find Kela’s updates on the coronavirus situation here.

Questions regarding Kela financial aids? Contact TREY’s social affairs specialist (Milka Hanhela, at milka.hanhela at trey.fi or +358 50 361 2846.)

If the student loan compensation is dependent on graduation and I won’t graduate in time because of coronavirus, how will Kela react?

  • Under current legislation, it’s not possible to get an extension to the target time due to coronavirus. However, Kela is processing the issue. TREY follows Kela’s communications and will notify about changes to the situation.

Is it possible for Kela to be more flexible with my financial aid if I have problems in my studies due to the coronavirus?

  • The financial aid for students may be more flexible due to problems caused by coronavirus, just as with other illnesses or difficult situations. If studying has not been possible, the payment of financial aid may be continued even if you have not made satisfactory progress with your studies. The maximum period of eligibility for financial aid may also be extended.

I have lost my income due to the coronavirus. Am I eligible for social assistance?

  • Glad you asked! Please see our advice here.

Student meals

Will there be changes to meals, is it possible to get subsidies for eating at home?

  •  The Finnish government has issued a decree restrictiong the operations of restaurants throughout the country. All restaurants are closed, but takeaway is still available. Students meals are available as take away in Juvenes Newton and Juvenes Frenckell & Piha at the moment. You can find the most recent information on the restaurants websites (below).
  • Juvenes newton delivers student meals in Hervanta to TOAS Mikontalo and Wäinölä parking areas. Delivery is available from Monday to Friday. For more information, go to Juvenes website.
  • Update 13.11. The campus restaurants may be open on weekdays from 7.30 to 20 and on Saturdays from 8 to 15, but the instructions issued by the public authorities and the Tampere Universities community must be observed. For full detailed opening hours, please visit the web pages of each campus restaurant.

City centre campus

Hervanta campus

Kauppi campus

 Other locations

Please note that the situation can change rapidly. The most current information is found on restaurants’ websites. Juvenes doesn’t accept cash, but other means of payment are fine. You should take a bank card with you to all restaurants.

Support and health

What kind of support is available during remote studies e.g. for loneliness?

  • Many subject associations and guilds have already formed or will form “virtual association facilities” or other ways to hang out remotely. You should follow associations’ communication channels for these opportunities! TREY is also looking into opportunities for training and other support around the theme.
  • The following material can also help you cope with corona-related worries and uncertainty:https://www.mhe-sme.org/covid-19/
  • Crisis helpline: https://mieli.fi/en/home/support-and-help (You can call the Arabic helpline in English.)
  • FSHS psychologists tips: https://www.yths.fi/en/news/2020/the-coronavirus-epidemic-may-cause-insecurity-and-worry/ 
  • Mieli ry list of instructions:
    1. Reliable information
    2. Distance from the news stream
    3. Accept uncertainty
    4. Follow instructions
    5. Talk
    6. Be prepared
    7. Hold on to routines
    8. Go out and exercise
    9. Relax
    10. Avoid alcohol and drugs
    11. Help others

Will I be able to talk to a study psychologist even when the university is closed?

  • Study psychologists and other university counselling services are available like normal, but meetings are moved to virtual platforms. You should follow the university’s intranet!

Is FSHS open normally?

  • For now, FSHS offices operate normally according to reservations. Due to the coronavirus epidemic, all group treatments are cancelled for the spring, excluding remote groups.
  • If you’re completely symptom-free, you can come to the office at an agreed time. If you have a reservation or you’re making one, you will be offered a chance for remote consultation in all cases where it’s suitable. Remote consultation is a safe way to reach a professional. You can read more on remote consultation here!

Associations

What does “public gathering” mean in the recommendations provided by the Finnish government on 16 March?

  • The state government doesn’t yet have a clear understanding of what the prohibition of public gatherings of more than ten people means in practice. The situation is unique for everyone. In practice, this probably means that meetings that are separately organised for more than ten people are prohibited. In normal life, more than ten people might still go at the same time to places such as the chemist and a grocery store. These aren’t considered public gatherings. Whenever you visit any public place, it is recommended to pay special attention to hand hygiene.
  • Update 24.11. The gathering restriction is now 10 persons until 15 December.

What will happen to associations’ general meetings?

  • In emergencies, associations’ regular meetings may be postponed to a later date. Associations with TREY’s association status received an email last week about organising association meetings in a state of emergency. If you’re concerned about something, you can contact TREY’s organisational sector jarjesto@trey.fi. The organisational sector will organise on week 12 a Q&A where association chairs can come ask about things on their mind.
  • Update 13.11. Advice on organizing student associations’ meetings can be found here.

What regulations affect the association rooms during Autumn?

  • The facilities of student clubs, guilds and associations will be available to students authorised to access them on weekdays, but the necessary safety precautions must be observed. Student access rights will be reactivated on 3 August to allow students to access the premises on weekdays between 7:30 and 16:00. A safety distance of two metres should be applied at all times and the facilities have to be vacated at 20:00. 
  • Update 13.11. The 24/7 zones on the campuses will be open to students from 7.30 to 22 on a daily basis. Other premises will be open to students on weekdays from 7.30 to 20.