Corona FAQ (updated 3 June)

This article will be updated as new information comes up.

The changes due to the corona virus affect students’ everyday lives considerably, and we have collected answers to frequently asked questions on this page. We will update more questions and answers when we get more information. We recommend you to follow the University’s emails and intranet. Read more about the university community’s exit plan on Intra here.

The Student Union is here to support the students during this state of emergency. If you have any questions not listed here, don’t hesitate to contact!

Frequently updated news

Measures taken regarding the COVID-19 pandemic

Corona FAQ (this article)

TREY’s event guidelines for associations and students


Are TREY’s service offices open?

The service offices are open, and you can book the member services normally. Please note our summer opening hours: the city centre Service Office is closed 4.6.-2.8. and the Hervanta Service Office is closed 18.6.-2.8.

Is TREY’s office staff working?

Yes. TREY’s staff and board members are working normally and available. TREY’s staff and board members, excluding the office secretaries, are working mainly from home until the end of July 2021. TREY’s Board is on holiday on 19.6.-1.8. TREY’s personnel are on holiday mostly in the month of July. You can find the contact information here.

University guidelines

Where can I find more information on the University’s guidelines about the coronavirus?

Stay up-to-date on coronavirus guidelines in university community by following the latest updates on intranet. You can also find up-to-date information on TREY’s website.

How do I submit my application for extension during this exceptional period?

There is a handbook page on submitting application for extension during exceptional period on intranet.

How is the teaching organised during exceptional period?

The university community has a strong recommendation for remote work. Teaching in spring semester 2021 will mainly be remote until the end of the semester. You can find more information on teaching in spring semester on intranet.

Teaching continues to be primarily delivered remotely; this also applies to teaching delivered by the Summer University. Face-to-face classes and exams may be held if the group size does not exceed 50 and the safety precautions are observed. These guidelines are in effect until 1 August. Limited teaching activities will take place on campus in the 2021 autumn semester. As a rule, classes that bring together more than 50 people will be organised virtually.


Does the student union hold events?

TREY follows the authorities’ guidelines on gathering restrictions and thus, due to their large size, conventional events will not be held for now. Autumn’s big events, such as the Newcomers’ Orienteering and Tutors’ night are being planned and more information about the events will come later!

University facilities

Face mask recommendation

Strong face mask recommendation in all university community’s facilities unless you are alone in the space. You can pick up two masks per person funded by the University from the service offices as long as there are masks.

What do the restrictions on facilities mean for the student association facilities?

The facilities of the student guilds, clubs and associations are open, but the social distancing guidelines and safety precautions must be observed (such good hygiene, face masks, gathering limit).

Is it possible for students to book university facilities?

The study spaces and computer labs remain open, but their capacity is limited to 50. Possible working in campuses must be carried out in accordance with safety distances, gathering restrictions and hygiene requirements. You can ask more information on reservation of university’s facilities from the facilities services.

When and how are the university doors open?

The campuses’ buildings will be closed from the people outside the university community and the access happens with a key card. Please note the summer opening hours of campuses. You can read more information about student access to campus facilities on intranet.

How will the University being closed affect laboratory courses and the organising of mandatory laboratory work?

The laboratory studies and small group teaching are held physically on campuses. More information on teaching on intranet.

When will SportUni sports centres open?

The most up-to-date information regarding SportUni can be found on their website!


Are the University’s EXAM rooms open?

Electronic exams can be completed from Monday through Sunday from 8 to 22 (also on public holidays) during the opening times of the campus buildings, but the number of people in the electronic exam facilities may not exceed 50. The time limit for electronic exams is 2 hours.

What should I do if an exam is postponed or it’s unclear how exams are arranged?

The University’s guideline is that exams shouldn’t be postponed into the future, but studies are assessed with alternative methods. The faculties’ staff is attempting to secure the chance to complete courses as far as possible. If nevertheless the completion methods present considerable challenges and exams are postponed, contact the teacher responsible for the course. You might also want to contact the Vice Dean for education in your faculty and the Educational Affairs sector of the Student Union.

If a teacher won’t agree to be flexible on completion options, what should I do?

Generally, teachers determine completion options, but in exceptional situations, there should be completion options that can be done remotely. If the completion methods present considerable challenges, contact the teacher responsible for the course. You might also want to contact the Vice Dean for education in your faculty and the Educational Affairs sector of the Student Union.

Exchange studies

Tampere Universities suspend the arrival of international exchange students for the spring semester. Read more about the exchange study guidelines on intranet.


The University Library and all the library premises (including the 24/7 zones) are closed. Items can be loaned and collected from designated pick-up locations.

The Library facilities and on-site services will be reopened on 9 August. The pick-up locations will remain open on weekdays until 5 August, with the exception of the summer break (12–25 July) when library services will not be available. Please use the digital resources and materials. It will not be possible to reopen the library facilities and provide on-site services until August for health and safety reasons and because library staff follow a staggered holiday schedule.

You can read more on library services during coronavirus on university’s website.


I don’t have a computer; can I borrow one somewhere?

The University has a few laptops available for the students to loan if their own device is i.e., broken. Students must agree on the pick-up of loan devices in advance with the IT Helpdesk. Laptops that are available for loan to students can be collected from the Hervanta campus, the city centre campus and the TAMK main campus. As the number of laptops is limited, they can only be borrowed by students who urgently need them. Please send an inquiry about the availability of loan devices to the IT Helpdesk in advance. Read more information about the laptops for loan on intranet.


TREY recommends using Kela’s e-services during the pandemic. You can find Kela’s report on Student financial aid and the effects of the exceptional situation caused by the corona virus here.Kela will inform about other exceptions and changes on its website. If you have questions regarding Kela’s financial aids, please contact Ilona Taubert, TREY’s Specialist in Social Affairs.

Student meals

Student restaurants located on campuses determine their own opening hours within the campus opening hours. You can find the most up-to-date information on the opening hours of student restaurants on campuses on the restaurants’ own pages.

City centre campus

Päätalo, Juvenes

Pinni B, Minerva

Linna, Sodexo

Hervanta campus

Konetalo, Newton

Konetalo, Café Konehuone

Tietotalo, Hertsi

Kampusareena, Reaktori

Kauppi campus and TAMK


Arvo, Juvenes

Other locations

Frenckell, Juvenes

You can find the restaurants that provide food with meal subsidies in Tampere on Kela’s website.

Support and health

What kind of support is available during remote studies e.g. for loneliness?

Many subject associations and guilds have already formed or will form “virtual association facilities” or other ways to hang out remotely. You should follow associations’ communication channels for these opportunities! TREY is also looking into opportunities for training and other support around the theme.

You can find Mental Health Europe’s material on looking after your mental health on coronavirus time here.

Nyyti ry promotes the mental health of students and organises chats on coronavirus and the worry is causes. Read more information about Nyyti’s activities on its website.

Mieli ry offers a crisis helpline every day and night (You can call the Arabic helpline in English.)

FSHS psychologists have compiled tips for coping with worry of coronavirus. You can read the coronavirus guide on FSHS’s website.

Mieli ry list of instructions:

    1. Reliable information
    2. Distance from the news stream
    3. Accept uncertainty
    4. Follow instructions
    5. Talk
    6. Be prepared
    7. Hold on to routines
    8. Go out and exercise
    9. Relax
    10. Avoid alcohol and drugs
    11. Help others

Will I be able to talk to a study psychologist even when the University is closed?

Study psychologists and other university counselling services are available like normal, but meetings are moved to virtual platforms. University’s well-being and guidance service Navigaattori is open on Wednesdays from 12 to 15. Read more about Navigaattori on its own website!

Is FSHS open normally?

For now, FSHS offices operate normally according to reservations. If you’re completely symptom-free, you can come to the office at an agreed time. If you have a reservation or you’re making one, you will be offered a chance for remote consultation in all cases where it’s suitable. Remote consultation is a safe way to reach a professional. Read more on remote consultation on FSHS’s website.